Question 1

Can I use Unbox NG Logistics to buy from Amazon, eBay, or Walmart?

Accepted Answer

Yes — send us the link on WhatsApp and we'll handle the purchase, international shipping, and customs clearance to your door.

Question 2

Do you offer warehousing for online vendors?

Accepted Answer

Yes, including free warehousing for vendors shipping through us regularly.

Question 3

How is shipping priced?

Accepted Answer

It depends on weight, volume, and destination — send us the details on WhatsApp and we'll give you clear, upfront pricing before you commit to anything.

Question 4

Can I track my shipment or delivery?

Accepted Answer

Yes — you'll get updates from a real person on WhatsApp at each stage, not just an automated tracking page.

Question 5

What happens if my shipment is held up at customs?

Accepted Answer

We handle documentation and compliance directly with customs on your behalf, and we'll tell you straight away if anything needs your input.

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Common questions